FAQ

Q: What products I can get from lenapicks.com?

Please check our products page https://www.lenapicks.com/products/. We are providing OEM empty mobile phone box for Apple/Samsung Used/Refurbished phones.

Kitted mobile phone accessories (Phone charger, headset and USB Cable).

Various mobile phone case, tempered glass screen protector, wireless charger, laptop stand etc.

We are professional trading with different products. If you need any other products from China, please don’t hesitate to contact us and tell/show us what you need. We will reply you soonest in 30 minutes.

Q:Why I choose to order on lenapicks.com (Foshan City Keda E-commerce Co., LTD)?

All our sales team members have been doing international trading business since 2013. 8 years overseas experience providing consumer electronics products. Rich experience, professional products knowledge and excellent service, you will have a good trading experience here.

Now, we are still a small trading team. This team was built up because of Covid-2019, we lost our jobs and then we work together. This team with strong passion and rich experience. We hope to become stronger and bigger with you! If you are looking for reliable and trustworthy purchaser in China. We will be a choice for you.

Q:How can I place an order?

Here we just provide wholesale business service. So we have MOQ (Minimum Order Quantity). Please contact us and let you know what products you need. We will check the price and shipping cost and shipping time for you. After you confirm all the details, we will send you PI (proforma invoice), if all details on PI no problem, you can make payment. We will start to arrange your order after your payment confirm.

Q: What about the payment terms?

We do EXW/CIF price. Payment we accept Paypal and TT Bank wire. 30% deposit. Balance before shipping.

Q:When you will send out my orders?

For in stock products (empty phone boxes and mobile accessories), we will send out your orders in 2-3 days after your payment confirmed. For customize orders, will according to the production time. Such as the generic empty phone box, we need about one week for production.

All products we will double check before sending out. So that our clients get the qualified products they need.

Q:What if I need some products that not listed on your website?

As a an international trading wholesaler. We deal with a lot of different products. Not all products listed on website. We would like to communicate or discuss with you for the products requirements. Your messages and emails are warmly welcome! Our professional sales team will help you get the items you need.

Q:What shipment way you use?

If you want to get the products fast, we will recommend you DHL or UPS. All shipments we will have tracking number for you.

Q: Where the products send from?

All products send from China. And we are located in Guangdong China. Where you can get all products with reasonable price and good quality.

We hope to do business with all people around the work. Business makes us get closer.

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